Foreign refills are accepted however a removal may be mandatory if the foreign work is not workable on.
Foreign refills are an additional $40. Removals are $25+. If a removal is needed, please add on a removal with your full set service. If the lashes are too damaged from the previous work, our Artists have the right to refuse the service until further notice in order to save the integrity of your lash health. Please note that our Artists are not responsible for any foreign work. Foreign refills may require 2-3 appointments in order to fully transition into the new Artists’ work. Additional fee may be required if clients fail to maintain 40% lash count after removal of old extensions.
Please read the following terms and conditions down below before booking
Terms and Conditions
No Walk Ins. By Appointment only!
- Deposits are mandatory for any service and are non-refundable
- Our online booking requires a debit/credit card on file. Deposits are used towards the appointment
- Deposit may be transferred only if the appointment is rescheduled 48 hours before your
appointment - A maximum of 1 rescheduling can be made (within 5 weeks from your initial appointment)
- Deposits are non-transferable to another service.
- Credit card payments will be subject to a service fee (+2.4% fee)
- We ask all clients to arrive on time for their appointment time
- Clients arriving later than 15 minutes will be considered a ‘no show’ and will be asked to either reschedule or cancel (fees apply)
- Late arrivals may be subject to a late fee of $15+ if permissible, or a full charge for your service to the CC on file. While we try our best to accommodate, please understand that your appointment may be rescheduled at our discretion if it affects the next clients appointment
- No show = full charge for the remainder of the service
- Cancellations made less than 48 hours will result in a full charge for the remaining 65% of the service. No exceptions
- If you choose to cancel your appointment after paying a deposit, a refund will not be issued. Please book carefully and according to your schedule
- Rescheduling can be done on through your confirmation email. We require minimum 48 hours notice in order to transfer your deposit fee
- Clients who fail to reschedule before 48 hours will result in a 60% charge of the service
- Please refrain from rescheduling your appointment more than once, otherwise your deposit will be forfeited
- We are an intimate studio and space may be limited to guests
- Guests are asked to wait in the common waiting room
- No pets are allowed
- Service dogs are allowed with proof of license
- No babies/toddlers allowed