Please read the following terms and conditions down below before booking
Terms and Conditions
No Walk Ins. By Appointment only.
- Deposits are mandatory for any service and are non-refundable.
- All services require a debit/credit card on file. Deposits are used towards the appointment.
- Deposit may be transferred only if the appointment is rescheduled 48 hours before your
appointment. - A maximum of 1 rescheduling can be made (within 5 weeks from your initial appointment).
- Deposits are non-transferable to another service.
- Credit card payments in person (+2.4% fee)
- Clients arriving later than 15 minutes will be considered a ‘no show’ and will be asked to eitherreschedule, subject to a late fee of $15+ if permissible, or a full charge for your service to the CC on file. While we try our best to accommodate, please understand that your appointment may be rescheduled at our discretion if it affects the next clients appointments.
- No show = full charge for the remainder of the service (+HST).
- Please refrain from rescheduling more than once, otherwise your deposit will be forfeited.
- Rescheduling can be done on your confirmation email minimum 48 hours in advance.
- Clients who fail to reschedule before 48 hours will result in a 65% charge of the service.
- Cancellations made less than 48 hours will result in a full charge for the remaining 65% of the service (incl.HST) No exceptions.
- No guests are allowed in the same service room.
- Guests are asked to wait in the main waiting room.
- No pets are allowed.
- Service dogs are allowed with proof of license.
- No babies/toddlers allowed